BluSky Marketing

“In the world of social media networking, interaction with guests has become extremely important to generate buzz. I think a tool like this will assist us to identify the buzz and sustain it”. - Shuif Hussain, Managing Director, Stapleford Park, Small Luxury Hotel of the World

“When I saw the simplicity and effectiveness of the Guest Experience Survey from BluSky Marketing, my question to the rest of the management team was ‘why wouldn’t we want do this?’ We all agreed that it would form a vital part of our knowledge and customer understanding. The views expressed on TripAdvisor, whilst always useful to us are still very polarised, either extremely complimentary or full of complaint. So now we have real, useful comments to act upon and use them positively to continually improve our offer and service. BluSky Marketing has been very supportive and helpful, always offering advice and being genuinely interested in our business.” - Kelli Jenkins, Marketing Manager, Bovey Castle Hotel Ltd

“We at Adelphi have been using the guest feedback service provided by BluSky Marketing for over a year now and we have been extremely happy with the results, so much so, we had no hesitation in signing up for another year. We find the feedback of our guests to be honest and constructive. It has helped us steer the evolution of our property in the best possible direction and our guests enjoy having the opportunity to shape our business too.” - Dion Chandler, General Manager, Gabriel Hotels Group Pty Ltd