BluSky Marketing announce that it can now offer a fully featured dynamic online hotel guest experience survey programme from just £75 (€75 or $99) per month, which means hoteliers can budget for an annual flat fee of £900 + VAT if based in the UK without a per response fee previously charged. The new pricing structure sees investing in a hotel guest experience survey programme more than halved over a 12 month period for a luxury or boutique hotel.
The 6th Luxury Hotel Benchmarking Report recently released by BluSky Marketing highlights that 63% of guest’s call a luxury and boutique hotel directly in the UK to make their reservation.
What are guests really saying about some of their poor dining experiences when staying at a number of luxury and boutique hotels? The food could be exceptional however…
Chris Larsen, Managing Director, BluSky Marketing shares some direct quotes from real guest comments captured within the dining experience section of their online hotel guest experience survey programme. Continue reading “Dining Experience Pitfalls to Avoid” »