BluSky Marketing

BluSky Marketing, with 6 years online research experience, has recently launched an online product specifically tailored for the boutique and contemporary hotelier.

The Hotel Guest Experience Survey, by BluSky Marketing, can be fully bespoke and branded specifically to a hotels requirements (e.i. as per the design, look and feel of their existing website) while the real time online results access enables hoteliers to view and potentially action any feedback instantaneously.  Good, bad or indifferent.

“An issue brought to light and resolved quickly can really transform a guest into a lifelong advocate and there are some guests who may not say anything at the time to management, but once away from the hotel appreciate the opportunity to provide considered feedback on their recent experience” said Chris Larsen, Managing Director, BluSky Marketing.

“However, the Guest Hotel Experience Survey should really be seen as a management tool which assists hoteliers to continuously refine and improve upon the experience that a guest will have with their hotel” Chris Larsen went onto say.

The online survey is also environmentally friendly as it does away with the need for printed guest feedback cards in rooms, avoids the need for in house staff to key in the data and the information is stored in an easy to access central location.

Click here to view a sample Hotel Guest Experience Survey developed by BluSky Marketing Limited.

For more information click here, or contact BluSky Marketing on +44 (0)1572 420012 or email: info@bluskymarketing.com to organise an online demonstration.